Terms of service
Terms of Service
1. General Information
By purchasing products through arelivia.com, you agree to these Terms of Service. The website and its services are operated by Arelivia.
2. Products
Arelivia is a botanical herbal diffuser stick intended for personal wellness use. It is not a medical device, pharmaceutical, nicotine product, or smoking cessation tool. It is not intended to diagnose, treat, cure, or prevent any disease. Consult your healthcare provider before use if you have a respiratory condition or are using prescription medications.
Arelivia products are intended for adults aged 21 and over. By placing an order, you confirm that you are at least 21 years of age.
3. Prices
All prices are displayed in US dollars (USD). Any applicable shipping costs will be clearly indicated before you complete your purchase.
We reserve the right to modify our prices at any time. However, orders that have already been confirmed will be honored at the price agreed upon at the time of purchase. Active subscription pricing remains locked at your original rate.
4. Order Process
To place an order, add the desired products to your shopping cart, enter your information, and complete the payment process. You may choose between a one-time purchase or a subscription at checkout.
You will receive an order confirmation email after your purchase. The sales contract is considered concluded at that time.
5. Subscriptions
If you select a subscription at checkout, you authorize recurring charges every 30 days for the same products and quantities at your locked-in subscription price.
You may cancel, pause, or modify your subscription at any time through the "Manage Subscription" link in your order confirmation or billing emails, or by contacting support@arelivia.com. Cancellation takes effect before the next billing cycle — no future charges will apply after cancellation.
6. Payment Methods
We accept the following payment methods: Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay.
Payments are processed securely using encryption and appropriate security measures. We do not store your complete credit or debit card details.
7. Shipping
Please refer to our Shipping Policy for information regarding shipping methods, delivery times, and applicable shipping costs.
8. Right of Withdrawal and Returns
Please refer to our Return & Refund Policy for information regarding our 90-Day Satisfaction Guarantee, returns, and refund procedures.
9. Intellectual Property
All content on arelivia.com — including text, images, logos, product designs, and branding — is the property of Arelivia and may not be reproduced, distributed, or used without written permission.
10. Limitation of Liability
Arelivia products are provided "as is." We make no medical claims regarding outcomes. Individual results vary. Arelivia and its affiliates are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
11. Dispute Resolution
For any disputes arising from your purchase, please contact us first at support@arelivia.com. We are committed to resolving issues directly and promptly.
12. Applicable Law
These Terms of Service are governed by and interpreted in accordance with the laws of the State of [your state], United States.
13. Contact
For any questions regarding these Terms of Service, please contact us at:
support@arelivia.com
© 2026 Arelivia™. All rights reserved.