Shipping policy
Shipping Policy
Delivery Times
Orders are typically processed within 24–48 hours (Monday through Friday, excluding holidays).
The estimated delivery time is 3–5 business days after your order has been processed.
Please note that delivery times are estimates and may vary depending on the destination, carrier, holidays, or circumstances beyond our control.
Shipping Costs
- Standard Shipping (3–5 business days): FREE on all orders
- Priority Express Shipping (1–2 business days): $4.95
Any applicable shipping costs will be clearly displayed at checkout before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number and tracking information.
Please allow up to 24 hours for the tracking information to become active after your order has been shipped. If you haven't received a tracking email within 48 hours of placing your order, check your spam folder or contact us.
Subscription Shipments
Subscription orders ship automatically every 30 days. You will receive a shipping confirmation with tracking for each delivery. Subscription shipments follow the same delivery times and free standard shipping as regular orders.
Shipping Areas
We currently ship within the United States only, including all 50 states and US territories.
International shipping is not available at this time.
Shipping Issues
If your order is delayed, does not arrive within the estimated delivery timeframe, or you experience any other shipping-related issue, please contact us at:
Please include your order number so that our customer support team can assist you as quickly as possible.
Claims for undelivered orders must be submitted within 30 days of the order date.
Contact
Email: support@arelivia.com